100% Uptime Network, SLA Guarantee
RAX maintains own Juniper-based high quality network, 100% uptime SLA guarantee, connected to Telecom Italia, Interoute, Hurricane Electric, Novatel (Magyar Telekom, Deutsche Telekom), Balkan-IX (Balkan Internet Exchange) and other European peering points providing our customers with best possible connectivity to the whole European Union, Russia, Ukraine, Turkey and Middle East. Find our more about RAX Network.
RAX is one of the best places to host servers, websites and applications that require low latency and fast connectivity to any point of Europe. See the average ping time from some points of Europe:
World Class, Tier 4 Data Center
RAX main data center is located at 3DC IT carrier hotel, based out of Sofia, Bulgaria, European Union. The data center features fault-tolerant site infrastructure and 99.995% availability. This allows RAX to offer a premium Service Level Agreement (SLA) and 24/7/365 onsite NOC management support. See RAX Data Center.
IT Hosting Services
RAX follows the best concepts and standards for building and operating virtualized data centers. Company's infrastructure features interoperability with the best IT hosting hardware and software technologies, while avoiding vendor lock-in. Our Virtual Data Center can be scaled up easily and features a comprehensive operation management layer, which allows us to create and automate stable SLA guaranteed service process. We do:
Technical Support
RAX provides 24/7 technical support in English language thought: