Xtraordinary Networks Limited
About Xtraordinary Xtraordinary is a ten years established business hosting provider with a strong track record of delivering highly reliable service for our customers. Here are some of the ingredients that have contributed to that success.
Technical Rigour rigorous evaluation of key suppliers (bandwidth, datacentres, network equipment, servers, sofware, infrastructure etc) internal development of software to support the business to drive competitive advantage hands-on in-house control of equipment, services and the network - minimise dependency on others a network designed to avoid points of potential failure a cycle of continuous process improvement
Service Ethos prompt efficient service genuine 24/7 phone support for mission criticial issues do the right thing for the customer stay until the job is done build strong working relationships with all our customers, large and small
Sales Approach technically led sales service flexibility on solution design to meet the customer's requirements efficient email and phone based quotations service comprehensive and clear service descriptions no overzealous hard sell
People employ bright enthusiastic people (for technical roles our typical minimum requirement is a computer science degree from leading universities) offer employees challenges and diversity of experience coaching to support employees' personal development undergraduate student internships for computing students
Our Market Strategy deliver technical and service excellence gain the trust of customers to generate repeat and referral business be an innovative early adopter in niche technology areas where we see market growth potential (examples being virtualisation, Atlassian Wiki & JIRA, Magento Ecommerce)
